01
Identify critical parts
Prioritize parts by failure impact, diagnosis difficulty, lead time and local availability.
- Electrical system components
- Wear and accident parts
- Model-specific mechanical items
- Packaging for safe replacement shipping
02
Create an issue record
A consistent record turns an isolated complaint into information that production and support teams can act on.
- Model and frame identification
- Photos, video and error description
- Usage conditions and mileage
- Diagnosis and final resolution
03
Close the feedback loop
Recurring issues should feed configuration control, incoming inspection, assembly checks and future spare-parts quantities.
- Review issue frequency
- Update inspection points
- Improve technical instructions
- Adjust spare-parts planning